Terms of Service

Last Updated: 4 May 2026

1. Acceptance of Terms

By accessing or using the website and services of Nidaan Care located in Hatigaon, Guwahati, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our services.

2. Medical Disclaimer

Important: The content on this website is for informational purposes only and is NOT a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or qualified health provider with any questions you may have regarding a medical condition.

In case of a medical emergency, call your local emergency number or visit the nearest hospital immediately.

3. User Responsibilities

When using our services, you agree to:

  • Provide accurate and complete information during registration or appointment booking.
  • Maintain the confidentiality of your account credentials.
  • Use the services only for lawful purposes and in accordance with these terms.
  • Not interfere with or disrupt the security or performance of our website.

4. Telemedicine Services

If you utilize our telemedicine or online consultation services:

  • You understand that remote consultation has limitations compared to physical examination.
  • You agree that the doctor may discontinue the online consultation and recommend a physical visit if the case requires it.
  • Prescriptions issued online will be in accordance with the Telemedicine Practice Guidelines issued by the Board of Governors (BoG) in supersession of the Medical Council of India (MCI).

5. Limitation of Liability

To the fullest extent permitted by applicable law, Nidaan Care shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the service; (b) any unauthorized access to or use of our servers and/or any personal information stored therein.

6. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Guwahati, Assam.

7. Changes to Terms

We reserve the right to modify these terms at any time. We will provide notice of significant changes by posting the new terms on this page with a new effective date. Your continued use of the service after such changes constitutes your acceptance of the new terms.

8. Contact Information

For any questions regarding these Terms of Service, please contact us at:

Nidaan Care

Hatigaon, Guwahati, Assam - 781038

Email: legal@nidaancare.com